Responsible Gaming

Drakaris Casino is committed to supporting a safer and more informed approach to gambling. Gambling should be a form of entertainment, not a way to make money, solve financial problems or manage difficult emotions. Before you play, take time to understand the risks, set limits that suit your circumstances and only gamble with money you can afford to lose.

Drakaris Casino operates under licence number 0000002 issued by the Tobique Gaming Commission in New Brunswick, ensuring regulatory oversight and player protection standards are maintained.

Gamble for entertainment, not income

Casino games are games of chance. The outcome of each game is uncertain, and previous results do not predict future results. A win is never guaranteed, regardless of how long you have been playing, how a game has performed or what you believe is due. No strategy can remove the inherent risk involved in gambling.

Only gamble when you are comfortable with the possibility of losing the money you deposit or wager. Gambling should not be used as an alternative source of income, a way to repay debts, or a solution to financial pressure. Avoid gambling with money needed for rent, bills, food, travel, education, savings or other essential commitments.

It can help to decide your financial and time limits before you begin. Once a limit has been reached, stop playing rather than adding more funds or extending your session. Consider your personal circumstances, including your income, expenses, family responsibilities and existing commitments, when deciding whether gambling is appropriate for you.

Practical ways to stay in control

Set a gambling budget and treat it as an entertainment expense.
Set a time limit before starting and take regular breaks away from the screen.
Keep track of deposits, wagers and losses rather than relying on memory.
Never chase losses by increasing stakes or continuing to play after a loss.
Do not borrow money, use credit intended for essential expenses or sell possessions to gamble.
Avoid gambling when you are upset, stressed, tired, under the influence of alcohol or drugs, or trying to escape a personal problem.
Balance gambling with work, study, family, friends, exercise and other interests.
Do not allow another person to use your account, and do not use another person's account.

Recognising signs of gambling harm

Gambling can become difficult to manage gradually. Some people may not notice a problem until gambling has affected their finances, relationships, work, study, health or general wellbeing. Recognising warning signs early can make it easier to take action and seek support.

You may wish to pause and review your gambling if you are spending more time or money than planned, repeatedly trying to win back losses, hiding your gambling from people close to you, or feeling unable to stop. Other warning signs can include borrowing money to gamble, missing bills or responsibilities, selling belongings, feeling restless when not gambling, or thinking about gambling throughout the day.

You gamble for longer than intended or return soon after deciding to stop.
You increase your bets to experience the same excitement.
You feel anxious, guilty, irritable or low because of gambling.
You keep your gambling activity, deposits or losses secret.
You argue with family, friends or colleagues about gambling.
You use gambling to cope with stress, loneliness, sadness or other difficult feelings.
You miss work, study, appointments or family activities because of gambling.
You have financial problems linked to gambling or rely on others to cover expenses.

If any of these signs feel familiar, stop gambling and consider speaking with someone you trust. A pause can help you review what is happening without pressure. You do not need to wait for a serious financial or personal crisis before asking for help.

Tools to help manage your play

Depending on the features available through your account, you may be able to use responsible gambling tools such as deposit limits, wagering limits, loss limits, session reminders, time limits or a temporary break. These tools are intended to help you plan your play and make decisions before gambling becomes difficult to control.

Choose limits that reflect what you can genuinely afford, rather than an amount you hope to recover or win. A limit should be considered alongside your regular expenses and other financial commitments. If a limit is reached, do not attempt to bypass it by opening another account, using another payment method or asking someone else to gamble for you.

Taking a break or closing your account

If you want time away from gambling, use any available break or self-exclusion option or contact the relevant customer support channel through the website. A temporary break can be useful when you need to regain perspective. Self-exclusion is a stronger step for people who want to prevent access to gambling for a chosen period or until they decide it is safe to return.

When requesting a break or self-exclusion, provide accurate information and follow the instructions shown in your account or on the website. Do not create a new account or attempt to avoid an exclusion. If you share a device or payment method with another person, take practical steps to prevent unintended access and discuss the situation with them where appropriate.

A break or account closure does not remove any financial obligations that have already been incurred. Review your account information and any applicable terms before taking action. Where a request needs to be handled by the operator, allow reasonable time for the process and avoid making further deposits or wagers while waiting.

Protecting young people and other people at risk

Gambling services are intended for adults who meet all applicable age and eligibility requirements. Keep your account credentials private, use appropriate security settings and prevent children from accessing gambling websites or applications. Consider using device-level parental controls and monitoring tools where appropriate. Never ask a minor to place a wager or use an account.

Getting support in Australia

If gambling is affecting your finances, relationships, work, study, health or emotional wellbeing, confidential support is available in Australia. You can speak with a qualified gambling counsellor, a health professional, a financial counsellor or a trusted person in your life. Support can help you understand your gambling, make a plan, manage financial concerns and address issues that may be contributing to harmful gambling.

You can look for free or low-cost gambling support through Australian government services, your state or territory health service, community counselling organisations and recognised gambling-help providers. Support may be available by phone, online or in person, depending on where you live. A financial counsellor may also assist with budgeting, debts and practical money concerns.

If you feel overwhelmed, unsafe or at immediate risk of harming yourself or another person, contact emergency services or seek urgent assistance through a hospital or health professional. If you are supporting someone else, listen without judgement, encourage them to seek professional help and protect your own wellbeing too.

Stop gambling and move away from the website, application or device.
Tell a trusted person what is happening and ask them to support your next step.
Review your available account limits, break or self-exclusion options.
Contact a qualified gambling counsellor or Australian support service.
Make a simple plan for essential expenses and avoid borrowing to continue gambling.
Seek medical or emergency assistance if gambling has contributed to a serious mental health or safety concern.

Drakaris Casino provides general responsible gaming information, but it is not a substitute for professional financial, legal or health advice. If you have concerns about your gambling, act early. Asking for support is a practical and positive step, and you can seek help whether you gamble occasionally or frequently.